Privacy Policy
Last Updated: June 15, 2025
Note to App Store and Google Play Users: This privacy policy applies to both our website and mobile applications available on iOS and Android devices.
Introduction
Home Health Solutions ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how your personal information is collected, used, and disclosed by Home Health Solutions.
This Privacy Policy applies to our website, and our mobile applications for iPhone, iPad, and Android devices (collectively, our "Service").
By accessing or using our Service, you signify that you have read, understood, and agree to our collection, storage, use, and disclosure of your personal information as described in this Privacy Policy.
Information We Collect
We collect information from you when you voluntarily provide it to us and when you use our Services.
Information you provide us directly:
- Account information (e.g., name, email address, phone number)
- Profile information (e.g., profile picture, healthcare preferences)
- Health information that you choose to share with us via attachments
- Communications you send us (e.g., customer support inquiries)
- Survey responses
How We Use Your Information
We use the information we collect to:
- Provide, maintain, and improve our Services
- Process and complete transactions
- Send you technical notices, updates, security alerts, and support messages
- Respond to your comments, questions, and requests
- Communicate with you about products, services, offers, and events
- Monitor and analyze trends, usage, and activities in connection with our Services
- Detect, investigate, and prevent fraudulent transactions and other illegal activities
- Personalize your experience
Sharing of Your Information
We may share your personal information with:
- Healthcare providers who are involved in your care
- Service providers who perform services on our behalf
Mobile App Permissions
Our mobile applications may request certain permissions that allow it to access features of your mobile device. These permissions include:
- Notifications: To alert you about appointments, medication reminders, and important updates.
- Storage: To save documents and information related to your healthcare.
You can manage these permissions through your device settings at any time.
Your Choices
You have several choices regarding the use of your information:
- Access, Update, or Delete Your Information: You can access, update, or request deletion of your personal information by contacting us.
- Marketing Communications: You can opt out of receiving promotional emails from us by following the instructions in those emails.
- Mobile App Settings: You can disable push notifications and location tracking through your device settings.
Data Security
We have implemented appropriate technical and organizational security measures designed to protect the security of any personal information we process. However, please remember that no method of transmission over the Internet or electronic storage is 100% secure.
Children's Privacy
Our Service is not intended for children under the age of 13. We do not knowingly collect or solicit personal information from children under 13. If we learn we have collected personal information from a child under 13, we will delete that information as quickly as possible.
Data Retention
We will retain your personal information only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use your information to the extent necessary to comply with our legal obligations, resolve disputes, and enforce our policies.
App Store Specific Information
Both Apple App Store and Google Play Store may collect certain information in connection with your use of their platforms, including your purchases, search history, and analytics data. This information is collected according to their respective privacy policies. We encourage you to review the privacy policies of Apple and Google.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. The updated version will be indicated by an updated "Last Updated" date and the updated version will be effective as soon as it is accessible. We encourage you to review this Privacy Policy frequently to be informed of how we are protecting your information.
Contact Us
If you have questions or concerns about this Privacy Policy, please contact us at:
Home Health Solutions
Email: support@homehealthsolutions.in
Noida, Ghaziabad, Greater Noida, Delhi NCR